Begin Your Journey to Recovery
The first phone call to a treatment center is often the hardest phone call a person will make in their life. At TMC Rehab we answer that call with bilingual staff 24 hours a day — not to run through a script, but to listen. We begin every intake by asking how each patient wants to be addressed, in what language, with what name. That question is the first clinical decision, not a courtesy.
Admissions here include a licensed clinical assessment, same-day insurance verification, a family or support-person orientation call, and coordinated arrival at our East 4th Street campus. For patients coming from out of area, our admissions team arranges travel logistics across the LA / Orange County corridor.
Our Admissions Process
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Call Our Team
Reach out to our admissions specialists at (562) 200-7189. Available 24/7, confidential, no obligation.
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Assessment
We conduct a thorough clinical assessment to understand your unique situation and determine the best level of care.
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Insurance Verification
Our team verifies your insurance benefits and explains coverage so there are no surprises.
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Travel & Arrival
We coordinate travel logistics and welcome you to our facility with a personalized intake process.
Insurance We Accept
We work with most major insurance providers to make treatment accessible.
- Aetna
- Blue Cross Blue Shield
- Medicaid
- Medicare
- WellCare
- Ambetter
- United Healthcare
Don't see your provider? Call (562) 200-7189 to discuss payment options.
What to Bring
- Photo ID and insurance card
- Current medications in original bottles (7-day supply)
- Comfortable clothing for 7 days (laundry available on-site)
- Closed-toe shoes for walking trails
- Personal toiletries (alcohol-free)
- A journal and reading material
- Any religious or spiritual items you want with you — rosaries, prayer beads, scripture, family photos
- Phone numbers for family or support people on your approved contact list
- Court paperwork, custody documents, or work leave forms needing clinical signature
Please leave at home: weapons, valuables, outside food or supplements. Phone use follows our limited-hours policy; family and support calls happen during evening hours.
Frequently Asked Questions
How effective is residential addiction treatment, and what does the research say?
Outcomes research on residential treatment shows that length of stay and continuity of care after discharge are the two strongest predictors of one-year sobriety. The 2019 SAMHSA National Survey on Drug Use and Health showed that patients who complete 90 days of care (residential + outpatient combined) have roughly 2x the one-year sobriety rate of those who complete 30 days or less. At TMC, our average length of care — residential plus step-down PHP/IOP — is 112 days.
What's the evidence on medication-assisted treatment (MAT)?
The evidence is strong and has been for more than two decades. A 2014 meta-analysis in the Journal of Addiction Medicine found that buprenorphine-based MAT reduces all-cause mortality in opioid use disorder patients by roughly 50% compared to abstinence-only approaches. For alcohol use disorder, naltrexone has been shown in multiple RCTs to reduce heavy-drinking days by approximately 25–30%. At TMC, our medical director prescribes MAT when clinically appropriate — which, for many opioid and alcohol patients, is routinely the right call.
Does treating mental health alongside addiction actually improve outcomes?
Yes — substantially. Research in the Journal of Substance Abuse Treatment consistently shows that integrated dual diagnosis treatment produces significantly better one-year outcomes than sequential or parallel treatment. For patients with co-occurring PTSD, trauma-focused CBT adjunctive to substance use treatment has been shown to improve both PTSD symptoms and substance use outcomes in multiple controlled studies. Given that 60%+ of our residential patients have a co-occurring psychiatric condition, integrated dual diagnosis care is the clinical default here, not a specialty track.
How much does insurance typically cover?
Under the federal Mental Health Parity and Addiction Equity Act, most major insurance plans are required to cover substance use treatment at parity with medical/surgical benefits. In practice, this means detox, residential, PHP, and IOP are typically covered when medically necessary. Our benefits team verifies each patient's specific coverage — including Medi-Cal, Medicare, Aetna, BCBS, United, Cigna, and others — usually within the same business day.
What's the evidence for trauma-informed care specifically?
The ACE (Adverse Childhood Experiences) studies and subsequent research have shown a dose-response relationship between early-life trauma and adult substance use disorder: patients with 4+ ACEs have roughly 5x the risk of alcohol use disorder and 10x the risk of injection drug use compared to patients with 0 ACEs. Trauma-informed care isn't a modality; it's an organizational stance that every interaction — from intake to nursing to discharge — accounts for the trauma history most patients carry. At TMC, every staff member is trained in trauma-informed practice.
What outcomes do you actually track?
We track 30-day, 90-day, 6-month, and 12-month sobriety rates, quality-of-life indicators (employment, housing, relationship stability), and patient-reported experience measures. We review outcomes data quarterly with our clinical leadership and adjust protocols based on what the data shows. We're not a research institution, but we treat outcome measurement as a clinical responsibility — it's the only way to know whether the care we deliver actually works.